MEPCO New Connection- MEPCO ENC

If you want to get a new MEPCO connection, then we are here to guide you. You have two easy options to get a new connection: either visit your nearest MEPCO office and get an application form or save your valuable time by applying online. The online application process is very easy, which you can complete in a very short time and just in a few steps.

As we mentioned, the online application process is very easy, and you will find a simple form that is readily available on the official website of MEPCO. On this form, first, you have to select the type of electricity connection and then select MEPCO from the distribution company list. After that, fill in all required fields correctly, upload scanned copies of required documents and submit your application.

New Connection Procedure

You have to follow these instructions to get the connection.

Visit the official website of ENC.
Click on the ‘Apply’ button from the sidebar menu.
After that, enter the 14-digit reference number of your nearest neighbor’s electricity bill and select the required type of connection (15 KW).

Provide all your basic details and also upload the following documents with a maximum file size of 300 KB.

Copy of property documents
Copy of the attested identity card of the applicant
Copy of the attested identity card of the witness
Copy of neighbor’s electricity bill
Wiring Contractor’s Test Report

6. After completing your application, submit it. After completing all the formalities in your application, you will be given a tracking ID, which you can use as your reference number in the future.

7. While using the Tracking ID, you should take a print of it and then submit it along with all the required documents to the nearest Sub-Division Office of your area.

After Submission

Once your application and documents are verified, you will then be issued a demand notice.
After that you will go to the ENC portal and download your demand notice through your tracking ID.
Your demand notice will be paid to the concerned bank, and after that, you will have to submit the receipt to the concerned office.
The office will verify your payment, and then your meter connection will be successfully installed.

If you have already applied for a new connection and want to know its current status, you can check the application status by visiting your nearest MEPCO office or by calling the helpline. You can use a web bill system to check electricity bills or new connections.

Category-Wise Steps and Estimated Time

MEPCO has divided the connection types into three following categories depending on the load. Let’s know the details.

Category One (Up to 15kW)
Category Two (16 to 70 kW / 400 volts)
Category Three (71 to 500 kW / 400 volts)

Note: If you want to go above 400 volts, you will need to purchase your transformer.

Category One (Up to 15kW)

Category 1 includes all users whose electricity load is only up to 15 KW. The SDO/Assistant Manager Operation approves such applications and processing of Category One takes about 30 days.

Steps for Category One Connection

Sr #	Steps	Days
1	After submitting the application form, the concerned office issues a receipt. The office will prepare a seniority register as per the date of application to which the applicant will have access.	01
2	The inspection team will visit to check whether the connection is feasible or not and also inform the applicant about the situation.	03
3	If a connection is possible, an estimate of costs will then be made.	02
4	The applicant will receive the demand notice by mail or in person.	02
5	The applicant will pay the demand notice fee at the bank and submit the receipt to the office.	02
6	The applicant shall submit the wiring contractor’s test report, which the office shall verify.	03
7	The office will prepare a priority list of applicants according to their arrears history.	01
8	After that, a service connection order will be issued by the office.	01
9	The concerned office will procure the connection materials (like meter, wire, and installation kit) from the store.	03
10	The store will deliver the required equipment.	05
11	The SDO/Assistant Manager Operation will install the new connection after receiving the equipment.	05

Total Expected Days = 30

Category Two (16 to 70 kW / 400 volts)

Category Two includes all consumers whose electrical load is between 16 to 70 kW at 400 volts. The rest of the process of Category Two is almost the same as Category One except that there is no significant difference. But it may take up to 44 days instead of 30. Further, the Deputy Manager of Operations shall approve the application.

Category Three (71 to 500 kW / 400 volts)

Category 3 also includes all consumers whose electricity load is between 71 and 500 kW or 400 volts. Interestingly, the process of category three is similar to categories one and two, but the processing time may be slightly longer. Its processing time can be up to about 73 days. Manager operation’s approval is required to approve this request.

Modify Connection Details (Name, Load, Tariff)

Visit the ENC website.
Choose ‘Change’ from the sidebar menu
Select your application types like Name, Load and Tariff. More than one option can be selected.

Also, fill in the required details as per your selected application.
Now, please attach the following documents to it and keep its maximum size to 300 KB.

Applicant’s verified CNIC
Copy of electricity bill
Proof of ownership

Now, submit your application and note the tracking ID you have been provided.
Go to the print form in the menu and enter your tracking ID and print form.
Now, attach the hard copies of all the relevant documents along with the form and submit it to the MAPCO office.
After verification, download the demand notice through your tracking ID.
Now, pay the demand notice and submit the receipt to the office.
The necessary changes will be made after the payment is confirmed.

Conclusion

In summary, getting a new Mapco connection or changing the details of an existing connection is now very easy and convenient through the ENC portal. Whether you want to get a new collection or want to change the name load or tariff, follow the given procedure to solve your problems. Timely submission of required documents, payment of demand notice and tracking of your application are the most important steps in this regard. By following all these things, you can avoid delays in uploading connections. For further guidance, you can approach the nearest departmental office or get help from the helpline.

FAQs

Q. How can I apply for a new MEPCO connection?

Getting a new connection to MEPCO is now very easy; you can go to your nearest concerned office and get the application form, or you can also submit the application online through the official website of MEPCO and upload the necessary documents and apply for your new connection.

Q. How can I track my application status?

You can use the tracking ID to track the status of your application. Also, you can get updates on new connections by visiting your nearest MEPCO office or by calling the helpline anytime.

Q. How can I pay the demand notice?

When you receive your demand notice, you can submit it to the authorized or concerned bank. After the payment of the demand notice, you will receive a receipt from the bank, which you have to submit to the MEPCO office to confirm your payment.

Q. What is the difference between the three connection categories?

Category One: For loads up to 15 kW
Category Two: For loads between 16 to 70 kW at 400 volts
Category Three: For loads between 71 to 500 kW at 400 volts. If you need a connection above 400 volts, you will need to purchase your transformer.

Q. What should I do after applying?

After you submit your application, you will receive a tracking ID from the office. Using this tracking ID, you can track the status of your application and submit it along with all necessary documents to your nearest MEPCO Sub-Division Office.

Q. What is demand notice?

A demand notice is an official document issued by your MEPCO. This document includes the estimated cost to set up the connection, i.e., how much your connection will cost.